I lead large-scale digital platforms that power patient, provider, and clinical experiences across complex healthcare systems, bridging clinical workflows, technology, and user-centered design to improve access, efficiency, and outcomes.

Strategy & Transformation

I lead enterprise digital strategy across complex healthcare systems, translating clinical workflows and organizational priorities into scalable digital platforms. My work focuses on aligning digital experience with care delivery goals, ensuring that patient and provider interactions are intuitive, efficient, and outcome-driven.

At MUSC, I drive transformation across a multi-domain ecosystem supporting patient care, education, and research. I partner closely with clinical, IT, and operational leaders to define digital roadmaps, prioritize initiatives, and deliver solutions that improve access to care, streamline workflows, and enhance overall experience.

Governance & Scale

I design and implement governance models that enable large organizations to operate digital platforms efficiently at scale. This includes establishing standards, workflows, and operational structures that support consistency, compliance, and long-term sustainability across all digital touchpoints.

I oversee a digital ecosystem spanning more than 10,000 pages and supporting over 300 distributed contributors, ensuring alignment across enterprise platforms and experiences. This includes governance of critical patient access capabilities such as provider and location search, online scheduling, and service line navigation, where accuracy, consistency, and performance directly impact access to care.

Through structured governance and platform integration, including systems such as Epic and DexCare, I ensure that digital experiences remain cohesive, accessible, and adaptable while supporting complex clinical operations and regulatory requirements.

Leadership & Teams

I lead cross-functional teams across UX design, development, analytics, and content strategy, fostering a culture of collaboration, accountability, and continuous improvement. My leadership approach centers on connecting teams to shared outcomes and empowering them to deliver high-impact work.

I work across clinical, IT, and operational groups, as well as external partners and technology vendors, to bring complex digital initiatives to life. I also explore and integrate emerging technologies, including AI tools such as ChatGPT, Copilot, and Claude, to enhance workflows, accelerate delivery, and improve both user and team experiences.